by Gary Chandler | May 9, 2019 | Crisis Communications, Issue Management, Reputation Management
Public Safety The First Priority In the digital age, public relations disasters can strike at any time. No brand is immune from a negative social media post that is gaining traction or an unfavorable news story, and when an incident like this occurs, it’s... by Gary Chandler | Oct 3, 2014 | Crisis Communications, Issue Management, Reputation Management
Honesty Key To Crisis Communications No business likes to enter crisis mode. As a leader, you may not know how to respond to tough questions and negative media coverage. You can add insult to injury by making misstep after misstep in your actions and statements. You... 
by Gary Chandler | Dec 25, 2008 | Issue Management, Leadership, Media Relations, Public Affairs, Public Relations
Issue Management Strategy The following points are from a speech by Teresa Yancey Crane, founder of the Issue Management Council and part of the team that worked with Howard Chase to develop the first Issue Management Process Model. The phrase issue management was...